Privacy Policy

1. Information We Collect

When you use Ghoshla, we may collect the following types of information:

• Account & Contact Data: Name, phone number, email address, and verification credentials when you sign up or log in.
• Listing Data: Property location, photos, rent details, occupancy, amenity information, and lister contact details.
• Search & Interaction Data: Search filters, city preferences, saved/favourite listings, and device/browser analytics.
• Communications: Messages exchanged via our in-app messaging system.

2. How We Use Your Information

We use the collected information to:

• Provide and improve housing discovery services and search matchmaking.
• Facilitate direct communication between seekers and listers via WhatsApp or in-app messaging.
• Verify accounts via OTP to prevent spam, scam listings, and unauthorized activity.
• Personalize your search experience based on your preferred city and budget.

3. Contact Privacy & Protection

To protect lister privacy and prevent automated web scraping, lister phone numbers and direct contact details are only accessible to logged-in users initiating direct contact. We do not sell your personal or contact information to third-party telemarketers.

4. Cookies & Local Storage

We use essential cookies and browser local storage to maintain your login session, remember your city preference, and preserve your filter choices across visits. You can control cookie settings via your browser preferences.

5. Data Security & Retention

We implement industry-standard encryption, secure authentication, and access controls to safeguard your data. We retain user data as long as your account remains active or as required by applicable Indian data protection regulations.

6. Your Rights

You have the right to access, update, or request deletion of your personal account information and listings at any time through your account dashboard or by contacting support.

7. Privacy Queries & Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact our us at info@reoptimizelabs.com.